Water Damage Restoration in Hughes County, OK
Faster Local Response | Proven Results
Fast Response
Insurance Approved
Certified Technicians
Full-Service Restoration
When a burst pipe, appliance failure, or one of Hughes County’s powerful storm events floods your home, every hour that water sits increases the damage. FloodSERV has provided water mitigation and water extraction services to homeowners and businesses in southeast Oklahoma since 2002, and our McAlester crew reaches Holdenville, Wetumka, Calvin, Stuart, and communities throughout the county faster than any national franchise calling from a distant dispatch center.
We’re an IICRC-certified firm, locally owned by Damon and Kristi Thompson, and backed by a 5.0-star rating across 200+ reviews. Our 24/7 emergency response team is ready when Hughes County calls.
24/7 Water Damage Restoration in Huges, OK
Why Hughes County Homes Face Unique Water Damage Risks
- High Environmental Risk: Located in Oklahoma’s storm corridor, Hughes County is highly vulnerable to devastating tornadoes—such as the fatal April 2024 outbreak—as well as sudden flash flooding due to its proximity to the North Canadian and Canadian Rivers.
- Infrastructure Challenges: The county’s aging housing stock leads to frequent plumbing failures and pipe bursts. If water remains undetected, it migrates through walls and subfloors, causing secondary structural damage that can quickly outweigh the initial leak.
Hughes County Communities We Serve
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Our Structural Drying & Water Damage Restoration Process
FloodSERV’s WRT-certified technicians follow the IICRC S500 standard — the industry’s authoritative framework for professional water damage remediation. From the moment we arrive, we work to return your property to its pre-loss condition:
- Emergency water extraction — industrial-grade submersible and truck-mounted units remove standing water immediately, regardless of whether it’s Category 1 clean water or Category 3 contaminated floodwater
- Moisture mapping with thermal imaging cameras and calibrated moisture meters — we locate hidden saturation behind walls and under subfloors that visual inspection misses
- Applied structural drying — commercial air movers and dehumidification equipment deployed in calculated configurations based on psychrometric monitoring of temperature, relative humidity, and moisture content.
- Anti-microbial treatment — applied to prevent microbial growth and mold growth, which can begin within 24–48 hours of water exposure
- 360° insurance claim documentation — daily moisture readings, equipment logs, and photo records that align with what your adjuster needs to process your claim
We don’t leave until your property is dry. Our crews monitor and adjust equipment daily, keeping you informed throughout every stage.
Testimonials
Mark Ferris
13:20 21 Sep 25
Mild to moderate home interior mold problem. FloodServ did a great job. Thorough initial inspection and an accurate, reasonably priced estimate. Courteous staff completed the demolition, air scrubbing and vent cleaning. Successful project. Also appreciated the ease of communication during the project.
Erin DeNike
22:39 18 Sep 25
FloodSERV did a great job with cleaning our carpets. They were able to get stains out and leave it smelling great. Definitely recommend them, especially if you’re moving into a new house!
Sandy Compton
19:23 12 Sep 25
I have a couch that is 30 years old that I love. It was looking a little dingy and dirty so I called FloodServ and they did an excellent job of cleaning and refreshing it! They even Had to clean an arm of the loveseat twice, and that did the trick! i’m very pleased and would recommend them to anyone!
Jeff Smith
15:21 04 Sep 25
This company is outstanding!! I live in OKC and this was for my dad's place in Eufaula. His condo flooded while he was in the middle of an extended hospital stay. From the time Mo contacted me to assemble his crew to Casey giving me frequent updates, they and the rest of their team (Cameron, Ashton and Mike) were friendly, professsional, thorough and informative. Because of the situation, a neighbor had to let them in several times during the 2.5 week dryout and the neighbor was also very impressed. Even to someone not directly involved, a non-client, if you will, the courtesty and professionalism was extended. Can't say enough good things. Highly recommend!!!
Mardi Poore
18:07 15 Aug 25
Immensely. You guys did a great job. Moe was very gracious to work with us and our insurance company to put us at ease as to what they would do and how they would do it and the results show. You have a marvelous crew and Mandy and Lauren were always very gracious and helpful in answering our questions and providing the information needed at the time.Casey, Ashton and the on-site crew were also great, efficient and kept us apprised of what was going on and their daily comings and goings at the house.We would highly recommend FloodServ to anybody needing water extraction/remediation done to their home or business, (with the exception of the cost)!😱. But when we saw the expertise, quality and care of the job (start to finish, with 360° photos that really came in handy in dealing with our insurance company and contractor), we knew we'd chosen the right company to do the job. Thank you all!
Randall Howell
22:16 16 Jun 25
Very responsive, courteous and professional.They were very accommodating in trying to save our church some money. Cost was very good.We would definitely call again and refer others
Casey Johnson
20:06 14 Jun 25
Great group of knowledgeable guys! They are very willing to help. Their communication skills are excellent, and their response time is impressive! This year is particularly busy for these types of companies, but this company was the only one that responded immediately.
KC Smith
16:28 28 Apr 25
I was recommended from a friend to use Floodserve to clean my carpets. I highly recommend!! My carpets looked brand new now!
Taylor Sechrest
21:13 27 Mar 25
On super short notice they answered the phone and got me in the schedule. Amazing customer service. Even better work Ashton showed up early and knocked it out. He let me know every step of the way what he was doing. And the work shows he knows what he's talking about. Highly recommend!
Heather Hall
17:51 26 Feb 25
FloodServe was very quick to respond and show up when our hot and cold water pipes busted and flooded our house. Everyone was very kind and compassionate and highly recommended them to everyone I talk to about our experience. The quality of service and work they provided was top notch. Thank you to all you for all of your help!
Jana Brunson
02:18 22 Dec 24
Very courteous and did a great job was on time !! I would highly recommend this service.
Kathy Prichard
21:44 15 Nov 24
If you have stains or tough grime Flood Serve. Is your company. Friendly helpful employees!!
Brenda A Kelley
18:39 21 Oct 24
Flood Serve! Thank you for making our carpet so clean and spot free. I recommend Flood Serve to everyone! The young men are so nice and worked good. It didn't take long either.
Melisa Bryce
21:50 17 Oct 24
These folks were spot on, they checked the equipment regularly and made sure everything was properly dried out after a hot water heater rupture. It was quite a big mess. We are very happy with the Flood Serv team. From the field guys to the office folks!!
Larry Earley
01:31 19 Jul 24
Called FloodSERV. Jared and Cody came out to clean our Air Ducts. They were very professional and friendly. The air ducts looked awesome. Would use them again and I highly recommend them!
Vicki Earley
22:16 17 Jul 24
After moving to Oklahoma a couple years ago and buying our home, our air ducts needed to be clean. Someone recommend FloodServ. Jared and Cody came out and cleaned our air ducts. What a fantastic job they did. They made sure all the vent covers were put back in place when they were finished. They were very professional, always answering any questions we asked them. Thank you FloodServ for going up and beyond to take care of your customer. Thank you for sending good workers that care for their customers. If anyone need their air ducts clean, give them a call. We recommend them highly.
Whitney Weeks
17:31 03 May 24
They do fantastic work!We have 3 children, a farm and 4 great danes,We try to schedule our carpets to be done every 6 months or so. Everytime the come out our carpets are like new again. Staff at the office are always so friendly. The guys that come out to do the cleaning are very easy going.Highly recommend!!
Sophia Collins
00:52 03 May 24
These guys were awesome! From setting up the appointment, Great customer service from Maceo!! The guys that came out were awesome! We will definitely use them again!!!
Malo & Co Real Estate
18:40 02 May 24
I have used them several times for carpet cleaning they do an awesome job! Always happy with their service.
RaRa Jones
10:27 15 Feb 24
FloodServ was great! They came out the day after my living room flooded and were so professional and nice. They know what they have to do and they get it done!!! I was impressed!
Penny Bishop
20:41 14 Feb 24
Flood Serve stepped in and took care of our damaged ceiling and floors. They returned several times to check on the drying process and was very helpful in getting all the documentation necessary and sending to our insurance company. All of the employees were very helpful and friendly. I look forward to their return to clean my furniture.
David Emmons (OldManRoundo)
13:21 05 Dec 23
We hired FloodSERV to clean out our air ducts. Their team was on time, friendly, and worked hard. They spent several hours on the job but cost about half as much as we expected. Those of us with allergies noticed an improvement right away. We will absolutely call them for this kind of work in the future.
Andrea Arnold
21:21 14 Nov 23
Came out and cleaned our dryer vent and it’s like we have a brand new dryer! Don’t put off getting it done! It was well worth the money!
Eoline Withers
18:26 06 Nov 23
The two men were very polite and professional. They explained everything that I had questions about. They were very cautious to prevent any dust from spreading.The employees did an awesome job! The air in the house is so much better to breath without all of the dust.
Hoss Bichsel
14:14 31 Oct 23
Needed my carpets deep cleaned. A huge rain the night before my scheduled appointment meant the techs were up early doing emergency cleanups. I assumed they'd cancel, but instead the techs showed up armed with coffee and great attitudes and kept their schedule and did a really great job.
Rachel Fields
17:31 15 Aug 23
Floodserv was awesome! I can sleep better at night knowing our home is safe. Our dryer duct was blocked and FloodServ come out and removed all the built up lint to help our dryer work more efficiently and safer. Thank you such a speedy response and professional experience.
Charles Thurber
16:28 11 Aug 23
The team that came to fix our water leak problem was most professional in performing the service. They were able to find the leak source and dry the entire wet area. FloodServ’s large inventory of equipment completed the work efficiently and quickly. At completion, their representative made several suggestions and we have a good action plan going forward. We would not hesitate to call again if we need to.
Eric Leeper
17:25 10 Aug 23
I recently used FloodSERV. Their personnel were pleasant and professional. They got me a quote for cleaning my carpet and had the job done really fast! Their work was better that I had hoped for! Thank you FloodSERV!
C W
17:07 25 Apr 23
We are repeat customers. Each time they have come out to help us they are absolutely amazing. Every worker is kind , compassionate and determined. We had a pipe leak for multiple day’s unnoticed which caused a awful smell in my house along with a huge water mess, they worked through it to get me set up to where it only took a short time to get cleaned up and the smell we thought would never go away is no longer there!. They were understanding of my situation which is why I continue to use them. We are lucky we have a good company like this in McAlester !
Nicole or Rusty Laub
16:59 25 Apr 23
Flood Serv came last week and cleaned out our central heat and air unit and all our vents! It had not been done in years. This house is 51 years old, so you know they were bad! The price was very reasonable too! Call Flood Serv to help you! They are a reputable company and I know the owners too, Kristi Thompson and Damon Thompson! Great people and great company!
Clint Harrell
09:42 11 Mar 23
I was very impressed with the service I received! The company truck was clean, the equipment was well organized, modern, and clean as well. Casey and Jared did an excellent job, and went to great lengths to keep my home clean while working. My home had filthy air ducts that were making me physically sick. After having them cleaned, by Flood Serve, I’ve had no more issues! It is very refreshing to do business with a company that is honest, hardworking, and shows a genuine concern for their customers! Many thanks to Casey and Jared! These guys are a true benefit to Flood Serve and the community. Well done gentlemen! Thank you!
Phyllis Welch
18:53 22 Dec 22
FloodSERV was So great to work with. They were Very professional and quick to respond. Everyone was very friendly and answered all our questions. I would DEFINITELY recommend FloodSERV to anyone needing water mitigation or any of their other services.Phyllis W.
Brian Surginer
14:20 22 Nov 22
Casey and Eric were excellent, very courteous, and professional. They did an amazing job on cleaning our carpets. It exceeded our expectations and we will gladly use flood serve in the future.
Charlie Mackey
02:14 25 Oct 22
The technician arrived in time . He cleaned the carpets throughout the house in a efficient through manner. I am very satisfied with Floodserv and recommend them for anyone needing carpets cleaned and stains removed
Stephanie Morris
14:00 18 Aug 22
Requested dryer vent cleaning. They were prompt with appointment and right on time. They did a very thorough job! They were very professional, friendly and neat. I highly recommend FloodSERV
Bobby Day
16:13 08 Aug 22
Professional and thorough cleaning. I was 100% satisfied with the results and would recommend this company with no reservations. Connie Day
GD Fitzgerald
16:04 08 Aug 22
FloodSERV sent a crew to my house to stop water damage. They cleaned the carpet, cut the destroyed Sheetrock from the ceiling, put water release holes in a side wall, sprayed a disinfectant to prevent mold and place fans and a dehumidifier, the first evening.They called and checked up on the drying progress daily.They removed all the equipment when everything was dry.The crew did all this in a very respectful and efficient manner.Thank you Floodserv team for excellent work. Great job and great attitudes.
Paula Fox
12:47 25 Jul 22
I am not sure we have ever used a more professional business. We had an a/c leak upstairs, which caused a lot of water damage to the walls and flooring. 24/7 was very responsive and Tony arrived very quickly, much faster than we anticipated. Needless to say, this company is apt, quick and ready to respond to your needs. This crew knows what they are doing and are very knowledgeable and professional. They discuss everything they are doing and do not leave any mess behind at all. I would highly recommend this business.
Stephen Sherrod
19:43 17 Jun 22
Used Flood serve for carpet cleaning with stains and they removed them all. I am very pleased with the work they did and the gentleman doing the cleaning were extremely nice and professional. I will be using them again.
Charles Rowell
18:40 03 Jun 22
Did a great job cleaning the carpet. Restored the carpet to like new condition. Didn’t even realize they did that.
Jonna Zachary
21:17 17 May 22
Casey & Jared came to simply (what I thought!) clean my parents a/c ducts for the first time ever. Man, was I wrong! What a detailed, fine oiled machine/process those young men have down. They removed all the cover/register deals along with the filter cover panel, took them outside & power washed them, went into every individual opening in the ceiling and thoroughly cleaned each one all the while taking extra steps to protect our furniture, etc from the debris & dust that came out. Lastly, they got into the little closet deal where the actual unit is & probably spent close to an hour in there getting into every nook & cranny possible. The lemon stuff they used to sanitize everything at the end was awesome. I can’t say enough positive things about them. They were amazing and I thank them so very much. Will definitely use them in 3 years whenever it’s time to be done again. THANK YOU CASEY & JARED! Your company should be proud of how you represent them!
Tom Steidley
19:23 16 May 22
The service was outstanding. The employees were polite, friendly and very professional. They completed the job in the time they said and made sure it was to our satisfaction...
Ed Kraus
02:18 26 Apr 22
What an excellent company. The two guys from FloodServ cleaned my carpets beyond belief. They also did my tiles and grout lines, just like new. The two guys were friendly, helpful and did a great job. I definitely would use that company again.
Deanna Eakle
18:44 25 Apr 22
I called this company after 10:00 pm when we found that our hot water heater had flooded part of our house. Even though we live way out in the country over 40 miles from MCAlester, They were here within an hour’s time. They were professional at all times, respected my request to wear masks in my home, cleaned the water up and kept me informed at all times about the drying process. I’d highly recommend this company!
Cashmere Agency
16:47 18 Apr 22
FloodSERV cleaned carpets after a serious floor repair. Carpets look new and smell great. Arrived on time and were very professional.
Misty Tom
14:52 18 Apr 22
I needed help with water damage in my home from a hot water tank leaking. My insurance told me to find a local company that deals with water damage and get them out to assess my home. I googled and went with the company with the most, and best reviews. I have been very pleased with the work this company has provided. Everyone is friendly, and easy to work with. They’ve communicated and kept me informed throughout the process. Very pleased with my decision!
Caroline Russell
16:05 04 Apr 22
Great service. Team is knowledgeable and friendly. They always do a great job and give me tips for keeping carpet looking good when spills happen.
Jennifer Moody
18:15 22 Mar 22
So happy with the services we received from Floodserv. They were quick to get to the house after I called them and checked on us several times throughout the week that the equipment was at our house. All the staff is so polite and respectful.
Jenny Williams
00:43 22 Mar 22
Fantastic company! We had very extensive flood damage and FloodSERV was a Godsend to us. Very professional, immediate response and followed through to completion. Very highly recommend!
CD Services
20:00 07 Mar 22
Our master bedroom was accidentally flooded… Floodserv came out in a timely manner and dried everything up and got the bad smell out of the carpet. They came back the next week and did a fantastic job cleaning the carpets! Definitely recommend their services!
JANELLE OKELLEY
20:22 17 Jan 22
Couldn't ask for more! Prompt, courteous, professional service.If you have ever had water damage in your house, you know prompt attention to the problem is key. FloodSERV was at my house very quickly after I called them. They assessed the problem and went straight to work.Thank you so much, Mo, Mark, Christy and Lauren !!!
Joseph Barlow
18:23 10 Jan 22
Everyone was very professional and did an amazing job cleaning the carpet in my den! I will be using them again and again!
Gwen Spiegel
20:31 04 Jan 22
Everyone was friendly and prompt from start to finish. They accomplished the duct and vent cleaning and Ozone treatment on time and as explained by service professional. It was a good experience.
Jennifer Neeley
20:00 27 Dec 21
Fast, reliable, trustworthy service. Everyone was helpful and responsive, from the office to the technicians who came to my home.
JOHN MEYER
20:40 22 Dec 21
Had a water leak with flooded bedroom carpet. Plumbers fixed the leak, and then called Floodserv who came the same day. Friendly, efficient crew who worked hard. They really helped relieve the stress involved with our leakage event.
Jim Wills
15:54 10 Dec 21
The offlce visit was very professional , helpful & friendly . She set the Friday to have my carpet clean . They did an excellent job . I was very pleased ! ! Will recommend them to anyone ! !
Thomas Thorpe
00:23 08 Dec 21
We had an ice maker malfunction and flood a portion of our lake house. Floodserv responded immediately and had a team on site within an hour or so, and this house is a good thirty minutes from McAlester. They had the water cleaned up baseboard out, holes drilled in the drywall, fans and dehumidifiers running within two hours of arrival. I'm sure their quick and efficient action minimized the damage saving us inconvenience and repair expense. The team was considerate, reassuring, knowledgeable, efficient and all together a pleasure to work with. These folks are great at controlling and cleaning up the mess. They don't do the repairs but they do provide referrals to other good companies that will. If you have a disaster this is the company to call.
Renee Marino
16:28 15 Nov 21
Quick turn around time.. excellent customer service!
Stoney Barnes
00:35 02 Nov 21
I was impressed with the precision and the quality of professionalism that they displayed, but still made time to answer any questions me or my parents had to ask! They were very resourceful from the office and on the job! Thank you once again!
Allie Jones
14:15 18 Oct 21
We had a carpet emergency and Flood Serv was able to send someone out the very same day! When the spot kept surfacing they came back two more times to treat the spot at no extra cost. Great customer service!
Paul Kendrick
16:21 27 Sep 21
We used Floodserv company earlier this year for water damage cleanup, so when it came time to have carpets cleaned after the remodel and repair completion, we went with the company we knew and trusted. Again they were easy to work with, through and excellent workmanship. They have customer service down to a fine art
randy raiford
15:29 27 Sep 21
FloodSERV was a pleasure to work with! They showed up on the same day took care of everything from damage control to making sure all of my belongings were stored and protected! I will definitely use them again if we have another untimely disaster!
Megan Ciolli
14:15 20 Sep 21
My water heater exploded and they came out and cleaned up the damage and dried my floors. I’ve been here four years and have had to use them 4 times and they’ve always been reliable and timely!
Judy King
12:11 20 Aug 21
FloodServ surpassed my expectations. They were very courteous, competent, and professional. They responded quickly to my house being flooded. I highly recommend them.
Jessica Barlow
20:27 17 Aug 21
They were amazing when I called with questions, got us in fast for a carpet cleaning, was on time the day it was scheduled and did an amazing job! So professional and great service.
Margaret Sorrels
22:43 12 Aug 21
My home was heavily water damaged. FloodServe was here within 20 minutes of being notified. Moe was extremely helpful in guiding me in the insurance application for their services. I will use them again in a few weeks to help me finish the cleanup.
Courtney
13:33 03 Aug 21
The employees are reliable and friendly, they returned my grandmothers missing wedding ring they found behind our toilet ! They treated for mold and even helped me move my furniture back into place. I’m hopeful no more floods but I sure know who to call next time 🙂
Femia Schwab
01:19 17 Jul 21
We were very impressed with their service. They got the job done right and were very thorough when cleaning our air ducts. The previous owners of this house had several cats and I’m allergic! Floodserv worked their magic and we could actually breathe! We highly recommend using this company.
Linda Champion
19:36 16 Jul 21
I have used FloodServ several times and have never been disappointed.Friendly and professional.They are a beneficial asset to this community!
Parker Mason
17:30 08 Jun 21
They were prompt to the service call even though, we just needed estimate and to see what had to be done. FloodSERV arrived in just 15-20 mins and they were very nice and professional. They didn’t try to sell us a bunch of services we didn’t need. They told us what needed to be done and what they would recommend. My wife and I didn’t realize that they offered all these services until we got ready to write this review. We simply thought they clean up water/flood damage lol. We would recommend them for any of the services they offer.
Lynn Edwards
23:25 03 Jun 21
They do a great job cleaning my carpets each year. Price is reasonable and staff is fast and Courteous.
Leanne Massengale
16:30 03 Jun 21
We have used this company several times. They are always professional, competent and have a quick response time. Highly recommended!
Cournie Sherwood
16:22 03 May 21
Lauren helped me get an appointment set up quick and easy. She gave me an accurate quote, was very professional, and attentive! Casey did a wonderful job cleaning our carpets! Thanks Flood Serv!!
Michael Myers
17:25 09 Apr 21
The employees were quick to respond. Answered the phone at any time night or day. Texted back or called back very timely. Everyone was awesome. Awesome attitudes, just all around nice people. I would use them again for sure. I recommend them to everyone! Thanks for the great job!!!
Sharo Mowdy
17:34 07 Apr 21
I would definitely recommend FloodSERV to anyone needing the services they provide.They were courteous and professional and did what they said they would when they said they would. I am very pleased with their work.
Debbie McCauley
21:58 06 Apr 21
Flood serve is always very prompt and professional. They go above and beyond to get the job done right! I have used their flood service several times at both personal and commercial locations. I would certainly recommend.
Doug Christian
20:09 06 Apr 21
Very grateful to FloodSERV for their quick response when we needed help. First Free Will Baptist Church in McAlester had a pipe burst that partially flooded the sanctuary the day before hosting a funeral service. A crew came the same day to make sure we were dry and was able to have the service. Thank you so much for the great job when we were in a tight spot!
Gale Smith
13:53 05 Apr 21
Excellent carpet cleaning service! The guys were very professional, and quick. The carpet was looking brand new when they were done. Best service and a good price!
Sally Judge
16:30 03 Apr 21
Very professional crew with good communication. They spoke directly with my insurance company during the process.
Valerie Cashmere
19:36 03 Mar 21
Great speedy response for a water leak cleanup! Courteous and considerate. Good equipment. Friendly staff
Ambra Gibson
23:55 02 Mar 21
They did a wonderful job steam cleaning my carpet. Would definitely recommend!
Jacinto Hausinger
18:23 26 Feb 21
This company is amazing to work with. They are very professional and do top notch restoration. I would recommend them to friends and family and absolutely work with them again!
Amber Morgan
18:53 29 Jan 21
Great service and so friendly. They got all the spots out of my carpet, even the makeup spot from my daughter. Amazing!
Lamont Lewis
15:55 25 Jan 21
We had a project that required some special cleaning due to animals and this company was able to make the place look like new. Amazing service and professional crew. We are going to refer any business this company has to any and all our future clients.
Tabitha Wheat
21:47 07 Jan 21
We recently came back from vacation to a flooded house. I contacted Lauren with Flood SERV and she got someone to our house quick. They ripped up flooring for us, took pictures of damage for our insurance company, and dried everything up for us.
Michael Bushman
04:17 07 Jan 21
Lauren was outstanding. She went above and beyond what I was needing. If I could give this company and Lauren 10 stars I would in a heartbeat. Damon the owner was very professional and very helpful. If you want nice people that go out of their way to make sure you are happy, I would suggest this company. My daughter says thank you Lauren. Robert
Kelli Wall
20:54 06 Jan 21
Due to kids & pets, I get my carpets cleaned a few times a year. When it’s cleaned it looks brand new & smells good - in fact I don’t want to let the kids & pets back in the house! Great value and great service highly recommend this company. KWall
Christie Heaslet
14:31 04 Dec 20
We had our carpet cleaned a year ago by another company who did a terrible job. When I called, I just expected the new stains to be cleaned. They worked magic! All the stains, previously and new, were gone! They were definitely worth what I paid, and I will not hesitate to hire them again! Thanks Nathan for your hard work!
Chanel Scherman
02:42 17 Nov 20
Our house flooded and they were fast to get someone here to help us! They definitely saved us from mold growing. Highly recommend. All the employees are awesome.
Barbara McClellan
16:37 20 Oct 20
On two occassions I used Floodserv and was very pleased with the entire experiences, It is definitely a plus for our community that this service is so readily available, The guys took special care not to damage my wood floors and woodwork,
Rick Parker
17:42 27 Jul 20
They were quick, at the house within 15 minutes of me calling. All the employees were professional, kind and caring. Got the carpet dried out, the pad removed and base boards, had fans and dehumidifier drying out the room. Came out to check machines and progress of drying floor carpet inside walls etc.. Very friendly would highly recommend!!
Sherry Ward
14:45 15 Jan 20
We recently called FloodServ not once, but twice when we had 2 water line breaks in different parts of the house. They responded quickly and worked incredibly hard to get the floors and walls dry. They are knowledgeable and friendly. They will always be the first call I make if this ever happens again! Thank you FloodServ!
Krystal Meiers
14:24 08 Dec 19
Mo amd Tom were amazing. Knowledgeable and went above and beyond to make sure our house was safe for our kids. Educated me on mold because we are from Phx.,Az so when we saw mold it was time to react. Thank you for a service very well done!
Christopher Kay
11:00 25 Oct 19
They did an outstanding job and really went beyond the call of duty. They were very respectful of our home and situation we were in and done everything they could to help us.
Bonnie Strickland
16:17 27 Feb 18
Very respectable and efficient company. We had a mess and they came right out and took care of it for us. They called every time they did something to make sure we were happy with the service. Very, very pleased! Would highly recommend them for anyone who has any kind of water damage.
Brenda Russell
15:10 27 Feb 18
We truly appreciate the quick response and great care they took to clean our carpet. We had a beloved elderly dog who had stained the carpet and we weren't sure if we would have to replace it. But they quickly made it like new again!
Denise Schiller Tapscott
16:11 19 Dec 17
Our washer backed up into our house along with sewage and flood serve was very prompt in cleaning up. Our flooring had to be removed and they came out ripped all of our flooring and disposed of it for us . Dried our floors and then scheduled a time convenient for me to come and clean our tiles and cement before we began laying the new flooring. Thank You Flood Serve for a job well done.
Google Rating
Based on 211 reviews
Why Hughes County Families Choose FloodSERV
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We’ve been the go-to restoration company for southeast Oklahoma since 2002 — before most national franchises even knew where Holdenville was. Here’s what that means for you:
IICRC Certified Firm — our technicians follow the IICRC S500 standard and hold WRT (Water Restoration Technician) certification. See our credentials at iicrc.org
- SCRT Certified — specialized cleaning and restoration training that national competitors often lack
- 5.0 Stars | 200+ Google Reviews — real feedback from Oklahoma homeowners, improving indoor air quality and protecting properties across the region
- 24/7 Emergency Water Removal — our crews respond day or night because water damage doesn’t wait for business hours
- Direct Insurance Billing — we handle insurance claim documentation and work directly with your insurance company, so you don’t battle adjusters alone.
- Locally Owned Since 2002 — Damon and Kristi Thompson built FloodSERV from the ground up in southeast Oklahoma. This is our community.
What Your Neighbors Are Saying
Assemble his crew to Casey, giving me frequent updates. They, and the rest of their team, were friendly, professional, thorough, and informative… Can’t say enough good things. Highly recommend!!!”Mardi Poore: “Moe was very gracious to work with our insurance company… Casey, Ashton, and the on-site crew, and we were great, efficient, and kept us apprised of what was going on… We would highly recommend FloodServ.”
C.W. (McAlester): “Every worker is kind, compassionate, and determined… We are lucky we have a good company like this in McAlester!
Our Disaster Restoration Services
Water Damage Restoration
24/7 Emergency water & flood damage restoration services.
Fire Damage Restoration
Emergency fire damage restoration and smoke deodorization.
Mold Remediation
Comprehensive and efficient mold remediation and removal services.
Flood Restoration
24/7 response to any type of flooding with immediate water extraction and drying.
Frequently Asked Questions
How quickly should water damage be treated?
Immediately. Mold growth and microbial growth can begin within 24 to 48 hours on wet materials. Every minute matters—the longer water sits, the more secondary damage accumulates, and the harder recovery becomes. Call FloodSERV at 918-429-1911 the moment you discover water damage. Do not hesitate.
Does homeowners' insurance cover water damage in Oklahoma?
Most standard homeowners’ policies cover sudden and accidental water damage — burst pipes, appliance failures, storm-driven water intrusion. Gradual leaks or flooding from rising water typically require separate flood insurance through the NFIP. FloodSERV provides thorough insurance claim documentation and works directly with your carrier. Visit our insurance help page for more.
Is FloodSERV available throughout Hughes County, including rural areas?
Yes. We serve every community in Hughes County — from Holdenville and Wetumka to Calvin, Stuart, Spaulding, and every rural property in between. Our McAlester base provides strong response times, and we handle sewage cleanup, floodwater extraction, structural drying, and full property damage restoration. Learn more at floodserv.com
What does water damage restoration cost?
Cost depends on scope, materials affected, and whether mold remediation is required. The IICRC S500 standard classifies water damage into categories and classes, which directly shapes the scope and pricing of the restoration. FloodSERV provides transparent estimates and works directly with your insurance company. Call 918-429-1911 for a free assessment.
Call FloodSERV Now: 918-429-1911
24/7 emergency water removal and property damage restoration serving Holdenville, Wetumka, Calvin, Stuart, Spaulding, and all of Hughes County, Oklahoma.
FloodSERV | 201 W. Cherokee Ave., McAlester, OK 74501 | floodserv.com
Helpful Resources for Hughes County Homeowners
- IICRC (iicrc.org) — Industry standards for certified restoration, including the IICRC S500 water damage standard
- Oklahoma Dept. of Emergency Management — Flood Safety — Flood preparedness and disaster resources for Oklahoma residents
- FloodSERV Insurance Help (floodserv.com/insurance/) — How we handle insurance claim documentation and billing
- Hughes County Emergency Management Updates — Local storm alerts and disaster response information
About the FloodSERV Team
FloodSERV is locally owned and operated by Damon and Kristi Thompson, who have delivered professional property damage restoration across southeast Oklahoma since 2002. What started as a carpet-cleaning business grew into a full-service IICRC-certified firm because Damon saw firsthand how devastating water damage—and inadequate water mitigation—could be for Oklahoma families. Today, FloodSERV’s WRT-certified technicians serve 15 counties across southeast Oklahoma. Learn more at floodserv.com/about/
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